CANCELLATION AND REFUND POLICY
Cancellations must be received in writing – mail, or email – to Leishman Associates. Cancellations will not be deemed to be received until you have a written confirmation from Leishman Associates. If you have not received an acknowledgement email within two business days, please contact Leishman Associates on (03) 6234 7844.
CANCELLING YOUR CONFERENCE REGISTRATION
Cancellations postmarked on or before 30 days from the Conference will incur a fee of 50% of the registration amount. No refunds will be made for cancellations for the Conference postmarked within 30 days from the Conference, however substitutions may be accepted.
CANCELLING YOUR ACCOMMODATION
Please contact Leishman Associates to cancel your accommodation prior to the Conference. If you need to cancel your accommodation booking within 30 days of your arrival date any cancellation fees will be subject to the hotel cancellation policy.
Cancellations made prior to 30 days of arrival will incur a fee equivalent to one night’s accommodation and will be charged to the credit card provided as security for the booking. Cancellations made after 30 days prior to arrival will incur a cancellation fee equivalent to the full stay of each room cancelled.
Delegates who choose to register onsite will be required to pay for all related costs immediately by cash or credit card. Receipts will be provided when you register.
The organisers cannot guarantee that collateral, such as satchels, will be available to late registering delegates. A late registration is any registration less than 30 days before the Conference start date. In addition, there is a risk that social program functions may be fully subscribed. This policy has been implemented to enable a greater efficiency in the coordination necessary during the lead up to the Conference and to ensure the most enjoyable Conference experience possible for everyone involved.
Registration fees do not include insurance of any kind. It is recommended that participants take out their own general travel insurance. It is suggested that the insurance policy should also cover loss of fees/deposit, airfares, accommodation charges, medical expenses, loss or damage to personal property and repatriation expenses. The insurance should cover loss arising from the cancellation of the conference by the organisers or a person’s inability to attend due to any reason whatsoever. No responsibility is taken by the conference managers for any person not holding insurance.
Various components of this event are being handled by Leishman Associates, a Professional Conference Organiser (PCO). Leishman Associates may be contacted regarding any matters relating to the event management. Further information about the PCO can be found at the following website www.leishman-associates.com.au
By registering for this conference, you consent to having your photo taken and used for promotional purposes. This may include Facebook, LinkedIn, Twitter, Conference Website & Email Marketing. If you do not wish to have your photo taken please advise the Registration Desk.